As part of AfriSam’s ongoing customer experience improvement drive, customers are able to
make
use of our secure online
payment gateway – allowing both cash and account customers to make
online payments.
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Benefits of this functionality to you, our
valued customer:
1
Secure payment method for both cash and
account customers.
2
Payment can be made using a debit card,
credit card or via electronic funds transfer (EFT).
3
For cash sale customers, payment approval is
immediate, which will enable us to finalise
your order for delivery sooner.
Once you have registered and logged in,
you
will
proceed as follows:
You will be redirected to a screen where you will be required to choose your payment
method (debit/credit card)
and enter a reference number and contact number.
For once-off cash sale customers, your reference is the AfriSam ION number which
appears
on your order confirmation,
which you will have received after placing your order with our contact centre or on
ClickToGo, our online ordering
platform.
For account customers paying your account (either 30 day account
or deposit account),
your reference is your AfriSam
Customer (Account) Number.
You will then be redirected to a screen where your debit/credit card details or bank
details (if paying via EFT) are
entered.
Once the required information has been entered, you will be redirected to the page
where
you will be required to enter
the one time pin (OTP) that you have received via sms or
email from your bank.
Once the OTP and the transaction have been verified by your bank, payment will be
processed and AfriSam will be
notified.
Your order will then be finalised and despatched for delivery (for cash sale
customers).
For any queries, please contact us on 011 670 5572